Tech Support Outsourcing

Hey there, we think you have to learn something about us, so let’s get to know each other. We are specialists in organizing techy outsourcing support based on your needs of business, trust will move you to problem solving that we are focusing on. So, please, provide us with 10 minutes so we can give you a small overview of how it works.

There are many difficulties that MNEs and SMBs confront with while launching and organizing in-house technical support department.

Have you heard about next ones?

— Selection of qualified team;

— Work places organization;

— Rental as always;

— Salaries and equipment for employees;

— Team players monitoring;

— Legal support;

— Additional work for the accounting department.

What we do here? We create multilingual outsourcing technical support, and we take care of all the emerging above highlighted tasks. What you do is only pay for our services on a month-to-month basis and we are responsible for everything else.

How we work and what we will do?

— We will study thoroughly your business activity and needs;

— Based on the ‘input’ information we will create a clear strategy with road maps;

— We will compose the most effective scripts for the work of technical support operators;

— Work places with monitoring from our and your side;

— We will provide you with your personal manager so you can contact anytime;

— Monthly reports are needed so you can always ask for a tracking;

— Overall we will push your business to work more efficiently and productively.

We should say that it can be, as an extension of an existing contact center, or the creation from scratch on our side. If you are in the USA, Canada, Great Britain, Germany, France, Switzerland or many other European countries, then you are welcome! We are trying to volume up our clients base and we are open for new propositions.

Tech Support Outsourcing:

What needs to be done to create outsourced technical support:

— Make a request on the site. In the note, indicate your needs and requirements.

— When a personal manager contacts you, answer the questions.

— After receiving the commercial offer from us, make a right decision so you can sign the contract with us.

— We will start immediately after the contract is signed and begin the work process.

At the moment we can strongly suggest that Ukrainian market of outsourcing is markedly distinguished by the presence of highly qualified employees, as well as cost-effective cooperation. Thanks to outsourcing technical support, your business will begin to grow rapidly with a new tempo. Submit a request, it is completely free!